How do I explain CareWay to the patient?

We recommend following these simple steps to introduce CareWay naturally during the consultation:

  1. Waiting Room: You can display this patient-friendly information poster so patients can read about it before their appointment.
  2. Reception: The receptionist(s) can briefly mention "We are using an advanced and innovative Canadian technology called CareWay to help reduce paperwork and improve patient care."
  3. Consultation: The provider can confirm if the patient has seen the poster and add "CareWay helps me spend more time focusing on my pateints instead of paperwork. It securely records our conversation for note-taking purposes, and the recording is automatically deleted after 48 hours."

For additional talking points, please refer to the same patient poster. It outlines key benefits, security measures, and how the technology works.

For more details on patient consent, please see: Why is patient consent important?