How does subscription cancellation work?

CareWay offers two types of subscriptions: monthly and yearly. In both cases, you can cancel your subscription at any time directly from your account.

Monthly subscription

The service is billed on a monthly basis. When you cancel your monthly subscription:

  • You will retain access to the application until the end of your current billing period.
  • No renewal will occur for the following month.
  • No additional fees apply.

Yearly subscription

The service is billed once per year. When you cancel a yearly subscription:

  • You will keep access to the application until the end of the already-paid annual period.
  • No refund will be issued for the remaining time in the current subscription term.
  • The subscription will not renew at the end of the year.

Steps to cancel a subscription

  1. Click on Settings in the bottom left-hand corner of your session.Settings
  2. Go to the Subscription section.
  3. Click on View my subscription details.image-png-Apr-09-2025-07-47-36-3235-PM
  4. Click on Cancel subscription.image-1